Comments on: AMA Tampa Bay Doesn’t Understand Twitter

By: Ryan Teixeira

Ryan Teixeira — Wed, 03 Mar 2010 02:11:57 +0000

I see this post as an attempt to get the Tampa AMA to improve it's use of Twitter. Admittedly, this was based on his (Robert's) expectation of how a Twitter account should be used. Anyone is welcome to use Twitter however they want. I see nothing wrong with a one way Twitter account. I've created a few for specific purposes. Try messaging @BarackObama or @Yahoo and see if you get a response. Probably won't.
The question then is this. Should a group that has a Twitter account primarily used for outbound messaging monitor that account for inbound activity?
The answer is that if the members or clients expect that, then do it. Otherwise, there are numerous other ways to handle inbound communications and Twitter isn't a requirement.

By: Robert Dempsey

Robert Dempsey — Wed, 03 Mar 2010 01:42:23 +0000

Looks like they've taken down their Twitter account, or changed it. The one I reference in my post is no longer valid.

By: Robert Dempsey

Robert Dempsey — Wed, 03 Mar 2010 01:36:16 +0000

Point well taken. Next time I'll handle it differently as you suggest. Calling them too is a really good idea. I'll follow up on that one.

Also, I don't purport to call myself a marketing expert. In fact, far from it. Marketing is something I've learned over the years - no formal training past what I've learned by doing. I don't think that makes me a marketing expert though.

Speaking of taking a coward's way out, I notice that you aren't linking to your site and using only initials as you comment. Care to respond with more information about yourself?

By: JC

JC — Wed, 03 Mar 2010 01:30:17 +0000

Again. Slamming the group via the Internet is a cowards way of positioning yourself an expert. If you are using the group for networking, it's definitely not a way to win anyone over. I say, that if you really wanted to help, you would have reach out to them . I'm sure they would appreciate it . Why would anyone want to use you as an expert if you published negative things about others? If you really wanted to do it right, you would have extended an helping hand – improved the situation, and then published the results.

By: Robert Dempsey

Robert Dempsey — Wed, 03 Mar 2010 00:29:57 +0000

I have gotten a lot of value from the AMA Tampa Bay events so I will definitely give them that.

However, when it comes to Twitter, the generally accepted practice is to not use it as a one-way communication device, which they were. I can understand if people take a day to get back to someone when they initiate contact, but leaving someone who needs help for a few days without any contact is not good practice.

I'm not the only one who expects two-way conversation on Twitter. HubSpot has a great post on how to use Twitter: http://blog.hubspot.com/blog/tabid/6307/bid/403...

By: JC

JC — Wed, 03 Mar 2010 00:20:58 +0000

Having been an member of AMA Tampa Bay, I will also tell you that their committees and board work harder at it than anyone. This dedicated group of professionals do all of this while running their own businesses or maintaining their careers, so they may not be using Twitter the way YOU think it should be used. You'll have to forgive them for that little “sin” or better yet, volunteer to help them. Not tear them down. For the money, AMA Tampa Bay is far and away the best at what they do. I hope you recognize what an asset they are to professionals in the area.

By: webfugitive

webfugitive — Wed, 25 Nov 2009 07:13:23 +0000

They have failed all three I's of social media.

Innovation, Interaction, and Influence. #fail to the third. word.

By: ryan teixeira

ryan teixeira — Tue, 24 Nov 2009 21:49:56 +0000

There isn't anything wrong with having a silent Twitter account that only does push. However, it should be monitored to see if there is anything of interest or things that should be responded to.

By: Want to market the right way? Join us.

Want to market the right way? Join us. — Tue, 24 Nov 2009 19:01:51 +0000

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By: uberVU - social comments

uberVU - social comments — Tue, 24 Nov 2009 18:43:56 +0000

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